Returns & Exchanges
At Dog is Human, we want you and your pup to be completely satisfied with your purchase. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn and unwashed items.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are still attached and the product is in its original condition.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect your return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing